Returns & Exchanges
At HBK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always hassle-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging and attach the prepaid shipping label provided via email to the outside of the parcel.
- 3.Ship It Back
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for updates on your return's journey.
- 4.Receive Your Refund
Once our quality control team inspects the items, we will process your refund or exchange within 5-7 business days to your original payment method.
